Privacy Policy

Last Updated: December 2024

Welcome to Omni Chat! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chat application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our chat services
• Contact us for support
• Subscribe to our premium services

1.2 Chat Data

We collect and process the messages you send through our chat interface, including:

• Text messages and conversations
• Images and files you upload
• Voice messages (if applicable)
• Chat preferences and settings

1.3 Usage Information

We automatically collect certain information about your device and usage patterns, including:

• Device information (type, operating system, unique device identifiers)
• IP address and location data
• App usage statistics and performance data
• Crash reports and error logs

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our AI chat services
• Process and respond to your messages using AI models
• Improve our services and develop new features
• Personalize your chat experience
• Process payments and manage subscriptions
• Send you important updates and notifications
• Analyze usage patterns to optimize performance
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

3.1 AI Service Providers

We share your messages with AI service providers to generate responses. These providers include:

• OpenAI (GPT models)
• Google (Gemini models)
• Anthropic (Claude models)
• Other AI providers as needed

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and storage
• Analytics and performance monitoring
• Payment processing
• Customer support

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

• End-to-end encryption for sensitive data
• Regular security audits and updates
• Access controls and authentication
• Secure data transmission protocols

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Chat messages are typically retained for:

• Free users: 30 days
• Premium users: 1 year
• Account data: Until account deletion

You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where applicable

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.